See our frequently asked questions below to find out all you need to know about Holiday Gift Vouchers and how to redeem them at our various holiday providers.
We can’t send vouchers to any other email addresses except for the one used to purchase them. Check your email address before you make a purchase and please get in touch if you think you have made a mistake.
Our Email Holiday Vouchers are valid for 24 months.
Yes, our vouchers can be used with any of the brands on our website.
Please call us on 0345 268 9785 so we can investigate.
Gift Vouchers are normally emailed within 15 minutes from making your purchase, but future dates can be selected (these should arrive at approximately 00:01 UK time on the chosen date).
Vouchers can be redeemed on any of our brands' websites during your booking journey (however, they cannot be used as payment towards our special low deposit offers). Take a look at our Where to Spend page for more info.
Yes, you can add multiple Email Vouchers to your basket and make just one payment.
Unfortunately vouchers can only be purchased online at the moment.
Unfortunately our Email Vouchers are non-refundable.
Yes, multiple Email Vouchers can be used on one booking.
Yes, simply log into My Account/My Booking to make your payment.
No, Email Vouchers can only be purchased by credit or debit card.
